Privacy Policy for Invincible Ocean
1. Introduction
At Invincible Ocean, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the practices concerning the information we collect when you visit our website http://invincibleocean.com (“Site”) and use our services. This policy applies solely to the information collected by this Site, not to any other websites, products, or services provided by Invincible Ocean. By using the Site, you consent to the practices described in this statement.
2. Information Collection and Use
a. Personally Identifiable Information (PII): We collect PII such as your email address, full name, mobile number, and physical address when you sign up or interact with our Site.
b. Automatic Data Collection: Information like your IP address, cookie data, and the pages you request is automatically collected. This helps us enhance your experience and understand site usage patterns.
3. Legal Basis for Processing Personal Data
Under the Digital Personal Data Protection Act (DPDP Act) of 2023, we process your personal data based on:
- Your consent.
- The necessity to fulfill our contractual obligations to you.
- Compliance with our legal obligations.
- Our legitimate interests, such as improving our services and securing our platform.
4. Data Sharing and Disclosure
a. Agents and Service Providers: We may share your data with trusted agents and third-party service providers who assist us with various tasks, including site maintenance, customer service, and marketing efforts, under strict confidentiality agreements.
b. Business Partners: With your consent, we share information with business partners who integrate their services with ours. These partners are bound by their privacy policies to provide similar protection for your data.
c. Legal Requirements: We disclose your personal information if required by law or if we believe that such action is necessary to comply with legal proceedings or governmental requests.
5. International Data Transfers
Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
6. User Rights
Under the DPDP Act, you have the right to:
- Access and obtain a copy of your data on request.
- Correct inaccurate or incomplete data.
- Delete or restrict access to your personal data.
- Withdraw consent at any time where we rely on your consent to process your data.
7. Data Protection Officer
Our Data Protection Officer is responsible for overseeing what we do with your information and monitoring our compliance with data protection laws. You can contact our DPO, Ajay Setia, at ajay@invincibleocean.com for any questions related to our privacy practices or this Policy.
8. Data Retention
We retain personal data as long as necessary to provide the services requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
9. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes and update the “Effective as of” date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at contact@invincibleocean.com.
Legal Disclaimer
This Site is provided on an “AS-IS” basis without any warranties and our liability is limited to the fullest extent permitted by law. Any disputes arising under this policy will be governed by the laws of India, and must be brought in the courts of Delhi, India.
Privacy Practices by User Type
| Type of User | Data Collected | Purpose of Data Collection |
|---|---|---|
| Visitor | – Your location – Browsing behavior on the website (e.g., pages visited, time spent) – Device information (model, operating system) – Cookies and Web Beacon data | – To analyze and enhance your interactions with the website – To personalize and improve your website experience – To understand user behavior to optimize our services |
| Customer | – Name – Email address – Credit Card/Debit Card/Other Payment Mode information – Your representative’s name and email when they sign up for services on your behalf | – To register and manage your account – To process and facilitate payments for our services – To send you service-related notifications – To market other products and services, upon your consent |
| User | – Your name – Email address – Browsing and usage behavior within the product environment – Device information (model, operating system) – Cookies and Web Beacon data | – To facilitate the provision of our services tailored to your needs – To improve and customize the service experience – To communicate updates or changes in services – To address service issues effectively, possibly through screen/video recordings with consent |
Data Integration and Anonymization Policy
Information Transferred via Third-Party APIs: Invincible Ocean’s utilization and transfer of information received from third-party APIs comply with the respective API service’s user data policies, including limited use requirements.
Anonymization and Aggregation: For clarity, we affirm that when we anonymize and aggregate information collected from you, Invincible Ocean is entitled to use such anonymized data freely, subject only to the restrictions outlined by applicable law.
Consent for Unused Data: If we collect data that is not immediately required for the services you are using, we will seek your explicit consent before using it. You retain the option to withdraw this consent at any time through our user interface.
Artificial Intelligence in Service Enhancement: Invincible Ocean employs artificial intelligence (AI) technologies to enhance the accuracy, efficiency, and security of our services. Our AI-driven processes are built with a firm commitment to protecting customer privacy:
- We implement rigorous access controls, encryption, and perform regular audits to safeguard your data.
- Our AI models are trained strictly on necessary data to deliver our services, adhering to industry best practices for data anonymization and aggregation to safeguard identities.
- Invincible Ocean does not utilize customer data to train external models or for any purposes beyond the agreed-upon scope of services.
- All personal data processed by our AI systems is managed in accordance with applicable data protection laws, including the GDPR and CCPA.
Your Rights as a Data Subject:
- Right to Be Informed: You are entitled to clear information on how your data is collected and used.
- Right of Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can ask us to correct or complete your inaccurate or incomplete data.
- Right to Erasure: You have the right to ask us to delete your personal data.
- Right to Restrict Processing: You can ask us to suspend processing personal data in certain scenarios.
- Right to Object: You may object to the processing of your personal data, especially for direct marketing.
- Right to Data Portability: You can request a copy of your personal data in a digital format and transfer it to another service.
- Right Not to Be Subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling.
Exercising Your Rights: To exercise any of the above rights, please contact our Grievance Officer, whose details are provided in Section 12 of this Policy.
Data Processing Grounds and Policies for Invincible Ocean
Data Categories and Legal Grounds for Processing:
| Type of Data | Legal Grounds for Processing |
|---|---|
| Visitor Data | – Consent – Performance of a Contract – Legitimate Interest |
| Account Registration Data | – Compliance with Applicable Laws – Legitimate Interest |
| Service Usage Data | – Performance of a Contract – Legitimate Interest |
| Marketing Data | – Consent – Legitimate Interest |
Additional Information and Compliance Notes:
EU Data Subjects: Invincible Ocean users collecting data from EU data subjects must ensure they are transparent about the data sources and comply with GDPR regulations. Invincible Ocean does not process Special Categories of Personal Data as defined under GDPR, which includes data pertaining to racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health data, or sexual orientation.
Data Protection Officer (DPO): Users can contact the DPO for any concerns regarding personal data use or to exercise their rights under the GDPR. The contact details of the DPO will be provided in Section 12 of this policy.
Rights Under CCPA: For California consumers, Invincible Ocean adheres to the CCPA by offering the following rights:
- The right to know about personal data collection and sharing practices.
- The right to request deletion of personal data.
- The right to opt-out of the sale of personal data.
- The right to non-discrimination for exercising CCPA rights.
Security and Data Retention: Invincible Ocean retains personal data as necessary for the provision of services and as required for other legitimate business purposes such as resolving disputes and complying with legal obligations. Data security is enforced through strict protocols including data encryption, access controls, regular security audits, and compliance with ISO/IEC 27001:2022 standards.
Transfers of Information: Data may be transferred to and stored on servers located in third countries for disaster recovery purposes. All transfers are conducted in compliance with GDPR requirements, ensuring adequate protection through Data Protection Addendums and robust technical and organizational measures.
Compelled Disclosure: Invincible Ocean may disclose data under legal compulsion, such as in response to law enforcement requests or where required for the protection of Invincible Ocean’s legal rights.
Consent for Continued Processing:
To continue using your personal data for the purposes mentioned above, we need your explicit consent under the DPDP Act. Please review this notice carefully and indicate your consent by:
- Clicking on the “I Consent” button below, or
- Responding to this email with “I Consent” in the subject line.
If you do not consent, we will cease processing your personal data for the purposes mentioned above, except where required by law.
Managing Your Preferences and Exercising Your Rights:
You can manage your privacy preferences and exercise your rights by contacting us at contact@invincibleocean.com, ajay@invincibleocean.com or visiting our Privacy Center at [Link].
We appreciate your understanding and cooperation in complying with the DPDP Act.
Sincerely, Invincible Ocean Private Ltd.
Data Protection Officer: Ajay Setia, Data Protection Officer and ajay@invincibleocean.com
Important Note:
- This notice is provided in compliance with the DPDP Act.
- We may update this notice from time to time. Please check our website for the latest version.
- If you have any questions or concerns, please do not hesitate to contact us.